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The MICROS Workstation 4
(WS4) is the most successful touch screen point-of sale terminal in
MICROS history. With
over 100,000 units shipped, restaurateurs agree the WS4 is the right
hardware client for their needs.
The WS4 is a smart device that has the ease of use of a “thin” networked
client, yet boasts the robust and powerful operational features and
resiliency of a “thick” PC-based client. In fact, the WS4 was designed for
the hospitality industry by hospitality experts and is the smart thinner
client that works where you want it.
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EASY AND COMFORTABLE TO USE
Solid-state design that’s reliable and rugged Low cost of
ownership Open system based on Microsoft® Windows® CE .NET Open
architecture for expanded software integration Heat & Spill Resistant
Bright liquid crystal display and responsive touch screen Fully
adjustable stand or mounting bracket offer ergonomic and space-saving
advantages
Monitor on stand adjusts from 25 to 70 degrees reducing light glare and
stress on neck and eyes Stand provides efficient cable management for
esthetics.
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TOMORROW'S SMART WORKSTATION
TODAY
Microsoft® Windows® CE.NET is a reliable, lower-cost
operating system Local storage through compact fl ash and disk on chip
technology Capable of accessing XML web services from enterprise
applications in real time Preloaded with MICROS Client Application
Loader (CAL), an embedded software agent that automates and simplifies
software deployment and maintenance Provides easy access to the most
current versions of MICROS software with little or no technical support
No fan or hard drive, making it more reliable and less costly to run
than traditional PC-based devices
Offers seamless integration with legacy software and peripheral hardware
throughout the enterprise Able to operate in standalone mode for remote
use such as an outdoor café; banquet with a cash bar; hotel lobby with a
lunch cart - any locale where transactions occur Optional wireless
capability for total transportability Mix and match WS4, handhelds, and
PC-based workstations to fit customers needs.



The MICROS ECLIPSE
2010 offers the flexibility to configure
your workstation the way you want it. Boasting one of the
smallest footprints in the industry, the ECLIPSE 2010 is perfect for those
locations where space is at a premium.
In addition, superior cable management and more connectivity options make
this unit aesthetically pleasing.
The ECLIPSE 2010 offers superior design characteristics, including a modular
design, no tool disassembly and
integrated magnetic card reader, and numerous connectivity options.
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KEY DESIGN FEATURES
Elevates levels of environmental ruggedness, including spill resistance
and high operating temperatures Improves cable
management Expands connectivity capabilities Retains backwards
compatibility with existing MICROS peripherals
Modular design ensures quick and easy service Preloaded with MICROS Client
Application Loader (CAL), an embedded
software agent that automates and simplifies software deployment and
maintenance.
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HOSPITALITY TOUGH
Both the 12.1” and 15” display heads are sealed against spills and use a
durable ELO 5 Wire resistive touch screen
Touch screen ensures accurate inputs, even if the operator is wearing
gloves Casework is designed to channel liquids off of
the workstation, and the I/O panel is located in the front, behind the
magnetic card reader and protected from debris.
Can operate from 0 to 45◦C, and can even achieve 50◦C if used with one of
its flash storage options Internal power brick.
 

The integrated MICROS Kitchen Display System (KDS)
is like having a second expeditor in your kitchen.
It provides highly visible, real–time information to manage and control
kitchen efficiency, which drives
customer satisfaction. Mounted conveniently in your kitchen or food prep
area, this intuitive, graphical
software application displays food orders for preparation and monitors the
timing of orders for your
“Speed of Service.” KDS also provides feedback about the status of each
table and captures service
times for management reporting.
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ORDER PREPARATION
Notify kitchen when a table is seated and when an order is placed Display
course in different colors
View orders in a variety of display options Allow users to define separate
preparation times
Highlight “alert orders” in yellow or red to indicate an order has
exceeded expected prep time
Display Rush Order, VIP and Void status using intuitive icons Make
information readily available using display
functions such as “All Day”, “Order Done”, and “Order Recalls”
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SEAMLESS KITCHEN COMMUNICATIONS
SYSTEM
Improve efficiency, food quality, guest-service, and customer
satisfaction Integrate order entry, kitchen
management, and staff paging Integrate JTECH wireless communication
systems into MICROS
applications to provide unprecedented connectivity and greater efficiency
to every kind of restaurant operator—
whether it be Full Service, Limited Service or Quick Service
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RESTAURANT DISPLAY CONTROLLER
Compact, solid-state device runs on Microsoft® CE .NET platform
Uses the client application loader (“CAL”) for
application installation, software management, and maintenance
replacement.
Features a full graphical KDS application with vivid colors and hi-res
capability Supports multimedia
with the addition of external speakers.
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INFORMATION AT YOUR FINGERTIPS TO
REACH A HIGHER LEVEL OF CUSTOMER SERVICE
See the status of each table at a glance Get real–time
performance reports Monitor and track order prep times
Fully integrated with the MICROS 3700 POS System, KDS runs on standard PC
hardware using the Microsoft®
Windows® operating system along with either color touch screen monitors,
or color monitors with a bump bar.
By managing food preparation, KDS provides a higher level of management
control and customer service.
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REPORTING AND STATISTICS
Capture service times for each guest check and table
Continuously display average prep times for
different courses at the various stations Generate real–time reports on
kitchen performance.

From the outdoor deck to the coziest corner booth, the downstairs lounge to
the rooftop
bar, Mobile MICROS handheld technology allows you to service your
customers wherever they are
enjoying your hospitality. Our technology gives you and your staff the
ultimate flexibility in providing excellent,
immediate service and that translates into increased operating efficiencies
and greater profits.
MICROS is proud to offer its third generation handheld solution, the Mobile
MICROS Handheld point-of-sale terminal.
This solution has been created specifically for the restaurant industry and
is fully integrated with our MICROS 3700
Point-of-Sale System. This sleek yet robust solution puts a wealth of profit
building power right into your hand.
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BOOST YOUR PROFITS AT EVERY TURN
Suggestive selling prompts assist with specials, premium liquor, and
additional service rounds Immediate
service to your customers Provide a significantly higher level of personal
service.
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BUILT ON TODAY'S BEST TECHNOLOGY
Microsoft® Windows® Pocket PC platform Embedded software platform creates
a mobile interface that’s
friendly and familiar Utilizes industry standard wireless network
protocols, and supports Magnetic
Card Readers, scanners, and local and remote printing Supports the
integration of custom applications
and interfaces Preloaded with MICROS Client Application Loader (CAL), an
embedded software agent
that automates and simplifies software deployment and maintenance.
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BUILT TOUGH FOR ANY ENVIRONMENT
MICROS recommends the handheld terminal from Symbol Technologies Palm-size
device
More rugged than the standard, off-the-shelf PDA User-friendly, flexible,
and easy to use
Standardized on 802.11b protocol.
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STAY CLOSE TO YOUR CUSTOMERS
Take your point-of-sale terminal directly to the customer Spend more time
on the floor attending to guests
Orders are taken more quickly and accurately, and food is delivered in a
smooth flow. Guest checks can
be started anywhere and settled at any location.
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MAKE YOUR STAFF MORE EFFICIENT
Take and review orders table-side to reduce errors Orders submitted
directly to the kitchen to
increase speed of service.


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